🛡️ Responsible Gaming

kfb Responsible Gaming — Our commitment and support for safe gaming

Gaming on kfb is about more than winning — it's entertainment. We want you to stay in control, stay well, and play with enjoyment. This page has all the tools and guidance you need.

Safe Gaming Set limits Mental health Self-Exclusion

Please note: Gaming is for 18+ only and is intended purely for entertainment. Do not use gaming as a way to solve financial problems.

Responsible Gaming What exactly is it?

Responsible Gaming means playing for fun — within your own limits, with a clear sense of how much time and money you're spending. At kfb, we always say: play for enjoyment, not just to win. Winning may or may not happen, but the fun should always be there.

When gaming crosses the line from entertainment into addiction, it becomes harmful for the individual and their family. kfb is committed to preventing that. Our platform gives you multiple tools to manage your gaming experience on your own terms.

For kfb, responsible play isn't just a policy — it's part of who we are. We want you to enjoy gaming in a healthy, sustainable way for the long term.

✅
Responsible Gaming
  • 🔹 Playing within your limits
  • 🔹 Playing for entertainment
  • 🔹 Taking breaks
  • 🔹 Spending time with family
⚠️
Problem gambling
  • 🔸 Playing to recover lost money
  • 🔸 Playing without sleep
  • 🔸 Hiding it from family
  • 🔸 Borrowing money to play

Gaming should be one of the best parts of your day — not the whole day.

Kfb's Responsible Gaming Tools

Kfb provides these tools to help you stay in control of your gaming experience — all within easy reach.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it applies automatically — and any increase takes time to process.

Session time limit

Decide in advance how long each session will last. When the time is up, the platform will remind you and encourage you to take a break.

Cooling-Off

Take a break from gaming for a day, a week, or a month. During the break, access to your account will be temporarily suspended.

Self-Exclusion

Request self-exclusion for a longer break — from 6 months to permanently, depending on what you need. This is difficult to reverse, so think it through before deciding.

Gaming History Review

Review your gaming history, spending, and time played. Staying aware of your own habits is the first step toward responsible gaming.

24/7 Help Center

Our support team is always ready to help with any gaming-related concerns. Reach us via live chat or email — no judgment, just support.

Of problem gambling Recognize the signs

Sometimes we don't realize our gaming is getting out of hand. If you notice the signs below, it may be time to seek help.

Don't be alarmed by these signs — let them make you more aware. Responsible Gaming means recognizing these signs and taking action before it's too late.

Chasing losses: Thinking "I'll win it back next time" and placing bigger bets after a loss is a serious warning sign.

Hiding it from family and friends: Lying or hiding gaming activity is an early warning sign.

Disruption to daily life: Struggling to focus on sleep, eating, work, or studies.

Borrowing or going into debt to play: Spending beyond your means is a serious warning sign.

Unable to take a break: Feeling restless or irritable when trying to stop playing.

Unable to feel good without gaming: Only feeling good when gaming, and finding no enjoyment in anything else.

Self-check Questionnaire

If you answer "yes" to 3 or more of the questions below, please speak with our support team.

1

Do you find yourself spending more than your set budget?

2

Have family or friends expressed concern about your gaming?

3

After a loss, do you find yourself betting more to try to win back what you've lost?

4

Do you feel restless, irritable, or low when you can't play?

5

Does gaming feel more important to you than work, family, or your health?

6

Have you ever borrowed money or taken out a loan to place bets?

Please note: Asking for help isn't a weakness — it takes courage. Our support team is always here for you.

Of setting limits Simple steps

Getting started with responsible gaming doesn't take much — small steps go a long way. Setting limits on kfb takes just a few minutes.

Follow the steps below and start gaming in a controlled, enjoyable way from today.

Log in to your account
1
Log in to your account

Log in to your kfb account. If you don't have one, you can register for free.

2
Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings".

3
Open the "Responsible Gaming" section

Go to Settings and look for the "Responsible Gaming" tab.

4
Choose your preferred limits

Deposit limit, session time, Cooling-Off, or self-exclusion — set whatever works best for you.

5
Confirm changes

Reducing a limit takes effect immediately. Increasing a limit requires processing time — this is an intentional safeguard.

6
Notify the support team (optional)

If you need further support, reach out to our 24/7 support team. We handle everything with complete confidentiality.

About each tool Learn more

1
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately. Increases require a 7-day waiting period — protecting you from impulsive decisions.

2
Bet Limit

Set a maximum wager amount per session or time period. This protects you from placing large impulsive bets and prevents your balance from draining quickly.

3
Cooling-Off Period

Take a gaming break from 1 to 30 days. During this time, you won't be able to log in to your account. Once the cooling-off period ends, your account is reactivated automatically.

4
Self-Exclusion

Request a self-exclusion for 6 months, 1 year, or permanently. You won't receive any promotional messages during this period. Cancellation is not easy — which is exactly what makes it a genuine safeguard.

5
Reality Check

At set intervals (e.g., every 30 minutes), you'll receive a notification showing your total time played and amount spent. It keeps you informed and aware.

6
Loss Limit

Your session will end automatically once you reach a set loss amount. This protects you from larger losses and reduces the urge to chase what you've lost.

🔞

Minors Protect from gaming

Kfb strictly prohibits gaming for anyone under 18. We enforce age verification, but family involvement plays an equally important role.

Device Lock

Keep parental controls enabled on devices used by children.

Keep your password private

Keep your account password to yourself.

An honest conversation

Talk to your children about the risks of online gaming.

About Responsible Play Frequently Asked Questions

Cancelling a self-exclusion is not straightforward — and that's intentional. To cancel before the set period ends, you'll need to contact our support team and go through a cooling period. Permanent exclusions are generally not reversible.

Yes. You can set a deposit limit, session time limit, loss limit, and bet limit all at the same time. These tools complement each other and work best when used together.

Yes, completely safe. Your balance remains untouched during a cooling-off period or self-exclusion. Only your access to gaming is temporarily suspended.

Start by having an open, non-judgmental conversation with them. Focus on the issue, not blame. Encourage them to reach out to kfb's support team. If needed, consider seeking professional mental health support.

Yes, all of kfb's responsible gaming tools are completely free. Deposit limits, cooling-off, self-exclusion — there's no charge for any of them. They're built to protect you.
🤝

Always here to help Ready

If you have any concerns about gaming — whether about yourself or someone in your family — don't hesitate to reach out. kfb's support team is available 24/7. We don't judge, we just help.

  • Get instant help via live chat
  • Complete confidentiality guaranteed
  • Support available in Bengali
  • Get detailed support via email
24/7 Support

We're here for you 7 days a week, 24 hours a day

Live chat
🎮

Play safe, Stay in good spirits

Responsible gaming on kfb means playing on your own terms. Join today and start gaming safely and enjoyably.

বাংলা